Club Manager / Front Desk

New Jersey Badminton Club is currently looking for Club Manager to be responsible for the overall club management. The ideal candidate will be able to perform multitasking, have an exceptional customer-oriented mentality, and comfortable dealing with all issues raised from customers or staff. This is an exciting management opportunity to become a part of the fastest growing club in the badminton industry!

Club Manager will be trained in all duties and aspects of a Club Manager including:

  • Help new and existing students/members sign-up for training classes. Coordinate and manage students’ training schedule.

  • Arrange players/ courts rotation during peak business hours.

  • Facilitate clients at the front desk for walk-in (including cashier) and answer questions related to training and membership fees. 

  • Responding quickly to customer and associate needs such as selling badminton products (rackets, shoes, shuttlecocks, grips) and stringing services.

  • Answer phones, IM, and emails in a timely manner and assist callers with a variety of questions.

  • Prepare, draft, and promote marketing campaigns.

What We're Looking For:

  • Requires evening working availability on weekdays and full-time on weekends.

  • Must have a “Can Do” mentality and take full responsibility for overall club operations.

  • Nice and easy-going person that can deal with customers patiently.  

  • Must have working-level computer skills including Microsoft Excel, Word, and Outlook.

 

Preferred Qualifications:

  • Candidates will have the most success if they have a 6 to 12 months background in business or club/retail management.

Language: English, Chinese (preferred, not required)

Job Type: Full-time/Part-time

Working Schedule: Mon to Fri: 5:30PM-10:30PM, Sat/Sun: 9AM-10:00PM

If you are interested in this opportunity, please forward your resume to NJBC.INFO@gmail.com